Which test do you recommend to perform first, when we suspect SIBO and intolerance?
If the symptomatology is clearly associated with the ingestion of a certain food, it is recommended to first perform the corresponding diagnostic test for sugar intolerance. However, if the symptomatology is non-specific, it is recommended to first perform a diagnostic test for bacterial overgrowth.

I have purchased a kit from the pharmacy, how can I send it for analysis?
If your doctor has prescribed the test to be performed at home, you can deliver it to your medical center and they will send it to us. If your doctor has not prescribed it, please, once you have done the test, send it by courier to our Analysis Laboratory, located at Avenida de Alberto Alcocer 46A, 4ºB, 28016 Madrid (the address can also be found in our instructions for use). If you have any questions, please contact our CUSTOMER SERVICE telephone number (91 344 05 43). In the meantime, the kit should be stored in a cool, dry place (not in a refrigerator).

I have purchased the kit on the Isomed website, how can I send the sample for analysis?
Once you have done the test, follow the instructions that we send you with the kit. Call the courier service and they will pick it up at the place you indicate and send it to us. If you have any questions, please contact our CUSTOMER SERVICE telephone number (91 344 05 43). In the meantime, the kit should be kept in a cool, dry place (not in the refrigerator).

From the time I run the test, how long can it take before I send it to the laboratory?
The stability of the samples stored in a cool, dry place is greater than one year. However, we recommend sending it in the days following the test.

How long will it take to receive the test results?
The turnaround time for delivery of results is 48 working hours.

What do I do to preserve the test without spoiling it?
The kit should be stored in a cool, dry place away from heat sources, never in a refrigerator.

What is the dose that should be used in children?
In children, the doses are established per kg of weight and are different for each substrate. Please consult the instructions for use to know the correct amount of substrate to use. If you have any doubts, consult your doctor or contact our CUSTOMER SERVICE telephone number (91 344 05 43).

How long does it take to wait between two different breath tests?
The recommended interval between two breath tests should be at least one week.

Where do my test results go?
Your test results will go directly to our analysis laboratory where they will be studied and interpreted.

Can the same straw be used for the entire test?
Yes, the same flexible tube can be used to blow into all tubes.

How should I dissolve the sachet?
Please read the information contained in the "More information" section of the corresponding test.

I vomited after drinking the solution, what should I do?
If vomiting has occurred prior to sampling, it is possible that there is not enough solution in the small intestine. This may cause a false negative result. You should consult with your physician about repeating the test.

What happens if a tube breaks?
If a tube breaks, blow into the glass tube corresponding to the last time. This tube is usually not essential for the interpretation of your result. Then mark with a permanent marker pen the time at which you have taken each sample. Also, indicate in the instructions for use that you have had to change the order of the tubes.

Is it normal for the tube to fog up when blowing?
The fogging of the tube is an indication that it has been blown well.

Can the patient drink during the test?
Try to avoid drinking water during the test. If necessary, only non-carbonated water may be drunk and preferably after 90 minutes have elapsed since the substrate was taken.

How does a child have to perform the procedure?
Children should take doses of substrate adjusted to their weight, as indicated in the instructions for use of each product. This amount of substrate will be diluted in 125 ml of water in the case of children who cannot drink a full glass.

What if I drank the solution before blowing into the 0-tube?
Please remember to send us the instructions for use with what happened to you. We will analyze the result taking into account the incident and will try to interpret the results appropriately.

If you miss the indicated time to blow into the next tube, what should you do?
You should follow the times indicated on the tubes, taken from the administration of the substrate. Please blow into the corresponding tube as soon as you remember to do so, and note in the instructions for use the minute in which you have blown (counting from minute 0, when you have taken the substrate). Blow into the next tube at the appropriate minute as indicated on the tube. Do not delay the sample collection. For example, if the fourth tube was blown at the 83rd minute instead of the 75th minute (as indicated on the instructions for use), tube 5 should be blown at the 100th minute, as indicated on the instructions. Remember to send us the instructions for use with your notes. One value on the graph will be wrong, but at least the others will be correct.

Which test do you recommend to perform first, when we suspect SIBO and intolerance?
If the symptomatology is clearly associated with the ingestion of a certain food, it is recommended to first perform the corresponding diagnostic test for sugar intolerance. However, if the symptomatology is non-specific, it is recommended to first perform a diagnostic test for bacterial overgrowth.

I have purchased a kit from the pharmacy, how can I send it for analysis?
If your doctor has prescribed the test to be performed at home, you can deliver it to your medical center and they will send it to us. If your doctor has not prescribed it, please, once you have done the test, send it by courier to our Analysis Laboratory, located at Avenida de Alberto Alcocer 46A, 4ºB, 28016 Madrid (the address can also be found in our instructions for use). If you have any questions, please contact our CUSTOMER SERVICE telephone number (91 344 05 43). In the meantime, the kit should be stored in a cool, dry place (not in a refrigerator).

I have purchased the kit on the Isomed website, how can I send the sample for analysis?
Once you have done the test, follow the instructions that we send you with the kit. Call the courier service and they will pick it up at the place you indicate and send it to us. If you have any questions, please contact our CUSTOMER SERVICE telephone number (91 344 05 43). In the meantime, the kit should be kept in a cool, dry place (not in the refrigerator).

From the time I run the test, how long can it take before I send it to the laboratory?
The stability of the samples stored in a cool, dry place is greater than one year. However, we recommend sending it in the days following the test.

How long will it take to receive the test results?
The turnaround time for delivery of results is 48 working hours.

What do I do to preserve the test without spoiling it?
The kit should be stored in a cool, dry place away from heat sources, never in a refrigerator.

What is the dose that should be used in children?
In children, the doses are established per kg of weight and are different for each substrate. Please consult the instructions for use to know the correct amount of substrate to use. If you have any doubts, consult your doctor or contact our CUSTOMER SERVICE telephone number (91 344 05 43).

How long does it take to wait between two different breath tests?
The recommended interval between two breath tests should be at least one week.

Where do my test results go?
Your test results will go directly to our analysis laboratory where they will be studied and interpreted.